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The OneTeam Way – aka the only 'How To' you need!

We love good banter and throwing references at every chance we get. But beyond the silliness, when we get to business, we do it like we mean it. Howzzat? Read below!

Working From Home

  • We prefer keeping all work talk on emails and Google Hangouts. 

  • Keep your Hangouts status updated (active/away/DND). This helps people when they need to reach out to you. 

  • If the team prefers WhatsApp for communication, arrive at a common ground. 

  • If a WhatsApp group exists with the client for ease of communication, remember that email approvals are the only official ones. 

  • Need to step away from your work desk during working hours? Take a go-ahead from your manager first, and then let your team members know of it. This helps the team streamline work in your absence. 

Psst! You can take either the first or second half of the day off.

Working From Office

  • There’s a method to our madness and we keep it contained by following the roster. 

  • When in the office, explore different desk partners. Know your peers (and maybe how you can prank them, you did not read it here.)

  • When meeting with your team or team members, schedule it on your roster days. 

  • If you cannot make it to the office during your roster days, write to with your manager in CC and get approval. 

  • Grab a seat at the enclosed meeting room as per availability or book one if you’d like one outside. 

  • Keep your volume under control. There’s only so many times we can “SHHHHHHH!!!!!”. 

  • Take a break, walk around, chit-chat, play a game, collaborate, and have fun!


E-Mails – the work memoir

  • When you receive an email, acknowledge it *in time* – whether it’s from peers or clients. 

  • When sharing a brief, don’t forget the finer details. 

  • “Reply All” only when required for communicating with the team or sharing files. Nobody wants to be spammed! 

  • Sending emails on weekends? Nobody wants that either! Unless an emergency arises, please schedule them for the next work day. 

  • Also, do not check emails on the weekends. If something needs your attention, you’ll get a call.


In case you didn’t know – mark people who just need to be in the loop in “CC”, and mark people who need to get the job done in “To”. 

Meetings – when it cannot be emails


  • If you are meeting people in person, make sure you ‘Book a Meeting Room’ in advance. 

  • When blocking calendars for a meeting, include the agenda. This way, they come prepared or can opt out if they cannot contribute. 

  • Show up punctually for meetings and allow others a 15-minute buffer period. 

  • Keep your meetings or brainstorming sessions for 45 minutes or less. 

  • Ensure all meetings are scheduled during our work hours, unless absolutely necessary. 

  • Most importantly, before you send an invite out, think - “Can this be an email?”

  • If you are the one to receive a meeting invitation, always RSVP. Let them know if you’re going to be there or not. 

  • Get your hands on your manager’s calendar and anyone else, if required. 

  • Meetings on a weekend? Unless a work contract explicitly asks us to work on the weekends, keep work for the weekdays only. 


Video Calls – the new normal


  • When there’s a camera, you gotta look your best. Treat your video calls the same. (Especially for client calls). 

  • If the host gives protocols, we follow them! No. Questions. Asked. 

  • If the host’s video is on, turn your video on too. It’s courteous. 

  • When you aren’t speaking, go on mute. 

  • Virtual backgrounds are fun, use them only when necessary.


Using PeopleHum 


This can seem tricky, but we promise it isn’t. We’ve got tutorials to guide you through every challenge. 

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